ASAP Passports

How ASAP works

Renewing, replacing or applying for a UK passport from overseas should not mean flying back to the UK or waiting in the standard overseas queue.

ASAP checks your documents, physically manages the UK-side process with HM Passport Office, coordinates DHL Express collection and return delivery, and keeps you updated throughout.

700+700+ British citizens helped worldwideDHLOfficial DHL Express courier partner5★5-star Google-reviewed serviceUKRegistered UK passport agent£All-inclusive pricing

Step by step process

The six steps

1 of 6
Selected milestoneStep 01

Choose your passport service and pay securely online.

Which service applies depends on your situation. For renewals, it is when your last UK passport was issued. If you are unsure, answer a few quick questions first and we will confirm before you pay.

Expert guidance

When the guarantee clock starts

At step 4, when your complete document pack and/or passport is collected from you, rather than when you pay.

That distinction is deliberate. It ties the clock to something you control, and it means there is no penalty for paying before your documents are ready.

Eligible adult renewals are 2 weeks or less, guaranteed. Eligible replacements, child renewals and name changes are 3 weeks or less, guaranteed. Full refund if we miss an eligible guarantee.

First adult, first child and very old or unclear histories are around 4 weeks on a best-endeavours basis and are not guaranteed, because HM Passport Office may request further evidence on a first-time application.

Expert guidance

What you need before you start

  • Your current or expired UK passport, where you have one.
  • A compliant digital passport photo, which we check before submission.
  • Supporting documents relevant to your case.
  • An overseas address DHL Express can collect from.

Expert guidance

Why the pre-check matters so much

Most delayed overseas applications fail on the pack, not on the passport office. Incorrect photographs. Missing documents. Inconsistent dates. A signature in the wrong field. The most recently issued passport left out.

We have handled enough overseas applications to know where the mistakes happen. Every element of the file is double-checked before it reaches HM Passport Office. That is what makes the guarantee possible.

Travel rule

Travel-rule warning for British citizens overseas

British citizen or dual national travelling to the UK? You may not be able to rely on a foreign passport alone. If your UK passport is expired, very old, lost, damaged or never applied for, you risk problems at check-in or boarding. ASAP can help you get your UK passport fast from overseas.

The February 2026 entry rules explained
★★★★★Google review
When the recent UK entry rules changed for people who have dual citizenship, weeks before we were due to travel, we knew we would be at risk of not having a British passport in time. We googled and found ASAP passports. We enquired online and within a couple of hours Jacob called us, despite it being well after business hours. He was thorough, informative and empathetic to our situation. He talked us through the options and after we decided to move forward, he supported us through the process (including finding old expired passport history, birth certificates etc). Jacob kept us updated the whole way and even after the passport was delivered he checked in to make sure all was ok. Customer service is often non existent these days even when paying a premium, but in this instance the expense was 100% worth it. Highly recommend.
Samantha Hegvold
★★★★★
I needed an urgent passport renewal, and ASAP Passports exceeded my expectations. The process was smooth and hassle-free, with clear instructions and quick, responsive communication throughout with Jacob. I had my new passport in hand in about a week! Big thanks to Jacob, for his professionalism consistent communication at every step of the process and reassurance —highly recommend their services and Jacob to take care of you!
Sarb Dhanjal · Google review
★★★★★
Karen was excellent from start to finish. The service was professional, efficient, and took all the stress out of what can be quite a complicated passport process. At first, it might seem a little on the pricey side, but it was absolutely worth every cent. Having someone who knew exactly what was needed and guided me through the process saved me a lot of time and hassle. I wouldn’t hesitate to recommend ASAP Passports to anyone needing passport assistance.
Tom & Amy Purdon · Google review

Clear answers

Frequently asked questions

What do I actually have to do?

Choose your service, complete the online application, upload a photo and hand your documents to DHL Express when they collect. We do the rest and keep you updated at every stage.

When does the guarantee start?

When your complete document pack and/or passport is collected from you, not when you pay online.

Will I get my old passport back?

Yes, it comes back with your new one. This matters if you hold a visa or residency evidence in the old book.

How will I know what is happening?

You are updated at every stage, with tracking on both the outbound and return journey, and a real person guiding the process from first form to final delivery.

What if my documents are not ready yet?

That is fine. The clock starts at collection rather than at payment, so there is no penalty for paying first and gathering documents after.